Collaborative Growth Psychological Services, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit collaborativegrowthpsych.com (the "Site") or contact us through it. By using the Site, you agree to the practices described here.
This Site is for general information only. It does not provide medical or psychological advice and is not a substitute for care from a licensed professional. Using the Site or contacting us does not create a therapist–client relationship. If you are experiencing a mental health emergency, call 988 (Suicide & Crisis Lifeline) or 911, or go to your nearest emergency room.
Information we collect
We collect only what we need to respond to you and to understand how the Site is used:
- Information you provide. If you email us, request a consultation, or otherwise contact us, we receive the details you choose to share — such as your name, email address, phone number, and the content of your message.
- Usage and device information. When you visit the Site, our analytics provider automatically collects standard technical data such as your browser type, device, approximate (city-level) location, pages viewed, and how you arrived at the Site.
Please do not include sensitive health details in your initial message. Email and web forms are not secure or encrypted channels, and we cannot guarantee the confidentiality of information sent that way. We will arrange a secure method to discuss clinical matters.
How we use your information
- To respond to your inquiries and schedule consultations or appointments.
- To operate, maintain, and improve the Site.
- To understand general usage trends through aggregated analytics.
- To comply with legal and professional obligations.
We do not sell, rent, or trade your personal information, and we do not use it for third-party advertising.
Cookies and analytics
The Site uses Google Analytics to understand how visitors use our pages. Google Analytics sets cookies and collects usage data on our behalf; this information is aggregated and is not used to personally identify you. You can learn more at Google's Privacy Policy and opt out using the Google Analytics Opt-out Browser Add-on. You can also block or delete cookies through your browser settings; the Site will still work.
How we share information
We share information only as needed to operate the Site and respond to you:
- Service providers who help us run the Site, such as our website host (Vercel) and analytics provider (Google), under their own terms and privacy policies.
- Legal and safety reasons, when required by law or to protect the rights, safety, or property of our clients, the public, or our practice.
Protected health information
Clinical records created in the course of treatment are protected separately under the Health Insurance Portability and Accountability Act (HIPAA) and applicable New York and New Jersey law, and are governed by our Notice of Privacy Practices provided to clients — not by this Site policy. This Privacy Policy applies to the public website only.
Children's privacy
Our services support children and adolescents, but the Site is intended to be used by adults (such as parents and guardians). The Site is not directed to children, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided information through the Site, please contact us and we will delete it.
Data retention
We keep inquiry information only as long as needed to respond to you and for reasonable record-keeping, after which it is deleted or de-identified. Analytics data is retained according to our provider's standard retention settings.
Data security
We take reasonable measures to protect information collected through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses. To make a request, contact us using the details below and we will respond as required by applicable law.
Third-party links
The Site may link to third-party websites or resources. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page.
Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Collaborative Growth Psychological Services, LLC
Dr. Janine Domingues, Ph.D.
Email: janine.domingues@cg-psychology.com
Phone: (201) 632-1365